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Why I wrote PayMattersComplaints

Discussion in 'Advertise Your Website' started by Sobi, Oct 17, 2013.

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  1. Sobi Administrator Staff Member Administrator

    Mar 20, 2011
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    I posted this site to warn others of my own experiences with the directors of PayMatters LLC, Nicholas Holmes and Miles David Grady. I welcome any comments.

    This document is also very important to any PayMatters, Harrington Brooks or All Clear Finance clients, as you are probably owed thousands of pounds!

    If you would like to join the class action in reclaiming the VAT payments that you have made to any of the above companies (without your knowledge) please leave your details on this site. There will be no charge for this service.

    If you are ever thinking of doing business with either of these characters or trusting them in any way I strongly advise you to read this before you do.
    PayMatters LLC Whistle Blower Comes Forward.

    This is just a small part of many emails to www.CanYouTrustThem.Com regarding the business practices of Paymatters.co.uk. I have had to remove much of the content as I believe it to be just too much for public display and maybe illegal. Here is one of the mails from an insider at PayMatters. It seems to me that it's just a matter of time until PayMatters is no more, given the internal coup brewing.

    PayMatters insider email to www.CanYouTrustThem.com

    "Unfortunately PayMatters have given me reason for concern - costs etc , which have to be accounted for. I won't bother boring you with details but it so happens that I am privy to sensitive information...

    The four directors just appointed, which you could find on companies house - one of which loves to take lap dancers back to his place and enjoy cocaine… -- hearsay but accurate. The longest staying staff members in the PayMatters department is 6 months - longest member of 12 months handed her notice in 2 days ago, so as you can see its up to date…

    Going on how they do business and the way they do business and their personalities they can be taken down easily, a house of cards scenario…

    Paymatters is made up of two divisions, one Paymatters, an umbrella company - turnover roughly £50 million but - and a big but - is that its a commission basis, so a small profit - turnover is high, net profit low .

    Paymatters accountancy services -- 3 million but high profit -- this is the more important department and the weakest…

    Just for satisfaction, customers have sent the CanYouTrustThem web link to them and have used it against them just for their personal complaints about service, which i'm sure brings a note of satisfaction.

    The customer database for the accounting services side is already available (approx 1000 active contacts creating a 3 million profit with plans to double next year ) and as said, if you let me know if anything else is important, ask and ill see what I can do , at the end of the day I'm here with availability, how you use that is up to you...

    Evaluation -- paymatters base a lot of effort to keep recruitment services on side which is where their umbrella part gets its customers -- the tactics and business used are suspicious — Pay Off's... - they're not great at keeping these things untraceable and the people concerned are arrogant and conceited which makes them a weakness which means the business…

    Staff issues are huge and majority unhappy with their treatment. The directors are under pressure to give results which makes them sloppy and indecisive the possibilities of this business being reduced to an unviable concern is very high --

    The four guys just made directorship to keep info leaking…. that's hypothetical but rare a company appoints so many in one go and a likely possibility. The other is they just want to push for more sales , a couple think its just a carrot on a pole which they will never see .

    I can't see you getting your money back from them which im sure your aware but…

    Available now - theres 1700 contacts, 750 approx. active the rest inactive past clients etc, a comprehensive list…

    At very least you could just ring all their customers and inform them who their actually paying but I was thinking much bigger….the information can be explosive…

    It could destroy them...

    PayMatters operate a coupon system as a way of getting around the bribery laws ,which is a very dangerous loophole to try and play, the whole unbrella organisation is a loophole which... will collapse...

    All the information is current , down to the fact a new higher member has just been employed , 1 member sacked and one repremanded , all points of possible information if required. Information can be very powerful or redundant it all depends on…"

    Since the many various emails from this source I have received client data which I have not used for legal reasons.

    Obviously it looks like there are extremely bad practices within this company, I have much more information which I will upload in due course.


    I was in my early twenties when I founded a company called "Griffin Finance Ltd" which I later changed to "Harrington Brooks Accountants Ltd". (Check Companies house register for full up-to-date details and previous names)

    I had put everything I had into this business, from coming up with the concept to all my savings and time. As the business proved to be a success I went on and employed my two neighbours and friends, Nicholas Holmes and Miles David Grady to run the sales and bookkeeping for the company.

    I thought if I had to trust anyone it was better to trust two friends than two strangers. To cut a very, very long story short, my first problem came when I had to make Mr. Holmes and Mr. Grady equal partners in the company as they had threatened to leave once we were in a position where I could not manage the company without them, as they knew.

    Doing this I had given them control of my company with 66.6...% of the voting rites together. I even had to guarantee them both £50,000 per year (which was nearly double their current salaries) and a company car out of my own pocket in case the company failed in the future.

    Eight years later Nick & Miles approached me and asked me, and I quote "Would you like to cash in your shares as myself (Nick) and Miles just want to keep Harrington Brooks SMALL, we DON’T want to expand any more as you do, we want to keep Harrington as a SMALL family business. I'm sure you can make more money with the cash elsewhere?" Based on everything THEY reported my shares were worth just over £1,200,000. (The actual figures revealed that they were worth 5-7 times that)

    I then took advice from a friend and accountant who knew Miles and Nick - he told me "Be careful Ian, it's all a bit sudden after all this time.... make sure they sign an embarrassment clause".

    This is a contract to say that if the directors, Nick Holmes or Miles Grady were refinancing or selling the company at the time, or within a reasonable length of time in the future, without my knowledge, I would be able to claim back the difference as it breaches their responsibilities to their shareholders. This act is also corporate fraud and can carry a prison sentence, but the contract makes it much easier and quicker to reclaim the money as opposed to suing and criminal proceedings, which would take years.

    Business law is very clear here, the directors must inform the major shareholders of any such activities as they happen or if they know they will in the future (fiduciary duties). The law protects shareholders from dishonest directors (with insider knowledge) buying out shareholders whilst constructing a better deal for themselves without the company owner’s knowledge or even knowing there is a higher value deal on the table in the future. I called Nick Holmes at the time and said to him "Nick, will you just sign this simple document so I know there is nothing going on now or in the near future that I don't know about? " Nick Holmes would not sign it, in fact he made me feel so guilty for asking and not trusting them I withdrew the contract. He even swore on his child's life. I felt ashamed of myself for asking. Later that week I accepted their offer.

    The next thing I knew Harrington Brooks was all over the Manchester newspapers. Part of Harrington Brooks had been sold for around £15,000,000 according to the press releases. You don't have to be the Chancellor to work out what happened.

    An honest person might say Miles and Nick constructed this deal before they approached me to sell my shares. Never mind the supposed entire reason for the buyout was for Nick and Miles to keep the company SMALL and NOT to expand or sell as I was the one who was always pressuring them to bring in venture capital investment in to grow the business...which is exactly what they did when they got my shares!

    "On his child's life..." was the nail in the coffin for me. It was all about TRUST; looking back I was such a stupid fool. I don't remember a single shareholders meeting I was invited to, despite all the huge changes made within my own company. Directors changed (Nick's own brother) subsidiary companies set up, websites and domains moved, bought and changed. The list was endless and all of this I found out after the sale of my own company. How is this legal? It's NOT!

    They didn’t even want me to come into my own office after a while. Saying it undermined them and looked as if they worked for me - due to the fact that I was relatively well know for other companies in the Cheshire area…

    This Company was my life, the feeling of betrayal, loss, loss of trust and self-esteem lead to me having dis-abilitating depression and eventually a nervous breakdown.

    I was unable to face the stress of a legal challenge at the time. Neither Nick nor Miles would take my calls after I found out about the sale. My family contacted Mr. Holmes to ask "How could you do such a thing when Ian had trusted you so much and gave you the chance in the first place? " Nick Holmes replied, "Get off the phone you silly old cow and don't get involved, tell Ian to fight his own battles" NICE!

    I have allowed Nicholas Holmes & Miles Grady to take credit for my business skills for years without saying a word. Today, I see that both Nick Holmes & Miles Grady claim that they founded my company - on Twitter, Facebook and even their new business PayMatters website. You can clearly see on Companies House that this was NOT the case.

    Miles Grady, currently the director of PayMatters, claims to have 20 years tax experience (on Twitter, LinkedIn and Companies House) - but the truth is, Miles Grady was a director of my debt companies for pretty much his entire working life, so how can he possibly have 20 years expert TAX training/experience?How can he give others extremely intricate TAX advice without any the expertise?

    Miles and Nicholas were in direct sale/tele-sales Not TAX advisory or related services. You have to be a specific TAX trained lawyer to stay ahead of the very intricate legislation or you can be convicted of the new “TAX none compliance” laws.

    They must have forgotten that Companies House displays these details to the general public. Anyway, letting someone take credit for your work is one thing, defrauding you for millions is a very different world.

    A few years later I regained my health and wrote www.CanYouTrustThem.com solely to Name & Shame Nick Holmes & Miles Grady. To my surprise the site immediately attracted 1000's of people every day using it for their own personal experiences too. I didn't write this site to make a living or profit, it is totally free to use.

    Within a few days of posting my story last week on the 21/4/2013 Nick Holmes and Miles Grady emailed me, threatening me with legal action bragging that they now have a company Called PayMatters Ltd, Barons court, Wilmslow, Cheshire, UK which is worth £45,000,000 per year and they are now losing business because of my complaint. It just goes to show in the age of the Internet, no matter how big they are or how many lawyers they have, a single person, armed with the truth and a laptop can now stand their ground against what was a lost cause.

    This brought another mystery to light, I Googled Paymatters Ltd - it advertises that tax experts founded it. Miles Grady worked at the ICS Insurance then debt management for as long as I have known him and was certainly NOT a secret Tax Lawyer. Nick Holmes previously worked as a salesman for a mobile phone company prior to the debt management. So, not sure where all their Tax expertise came from???

    Insider information whistle blower from Ian Griffin (The company founder)
    Harrington Brooks Accountants % All Clear Finance… Ltd (debt management), under the control of Nick Holmes & Miles Grady, was deregulated for VAT over 10 years ago. As a result, the company received an enormous back payment of 17.5 percent of all their clients’ payments, which, to this day, has never been given back to the clients of Harrington Brooks or associated companies. Even worse, despite being deregulated for VAT, Harrington Brookes continued to charge an equivalent a fee of a VAT charge - giving the appearance that there was never VAT included in the payment. All those companies that dealt with Harrington Brooks will see on subsequent invoices that VAT was included and they were deregulated. (not charge VAT inclusive or plus VAT)

    To apply for all your VAT back-payments and reduce your future payments,
    Go to PayMattersComplaints.co.uk and fill in the 20 second class action VAT reclaim. You could be owed thousands!

    No clients ever found out that Harrington Brooks/All Clear Finance did not have to pay VAT.

    If you were a client of Miles Grady or Nick Holmes or any of their associated debt management companies (All Clear Finance) - I would demand a partial refund on all payments – somewhere between 17.5 & 20 percent (depending on when you joined the program). Not to mention a reduction of all your future payments!

    Nick Holmes and Miles Grady pocketed millions, which should have gone back to their clients. Charging people, already in debt, around 20 percent more is just shocking and wrong! This payment and future savings on their debt repayment program could really change their lives. It is sheer greed without a care in the world for those who are struggling and losing their homes on a daily basis.

    I now know why Harrington Brooks was valued so highly. The VAT deregulation enabled Nick Holmes and Miles Grady to add 20 percent to their client’s payments – which went straight into the company profits!

    If you know anything about company valuations, you simply take the companies annual profits and factor (times) them by the industry rate (which varies between 4 – 8 times net profit). This makes an enormous difference to any company’s valuation if you add an extra 20 percent without any extra costs…

    What Nick Holmes and Miles Grady did really did show their true character. Harrington Brooks was doing very well without keeping the VAT and certainly did not need or deserve it. The people in debt, paying this extra charge, should have got every penny back - at least morally if not legally. Moreover, they are still paying it to this day!

    The citizen’s advice bureau now offers the exact same service and they do not charge the extra 20 percent on top of all your monthly payments.

    For legal reasons I can't disclose all the details until my legal challenge is concluded.

    As I mentioned earlier, Nick Holmes and Miles David Grady now operate a company called Paymatters. This company gives tax advice, neither of these two characters are tax lawyers or have TAX any experience I know of.

    To Miles & Nick: I am a very fair person, as you know. If either of you read this which I am sure you will as I have just e-mailed you the link. Take a polygraph if you have nothing to hide. Answer these three questions under polygraph. If you are telling the truth I will drop and remove my complaint. (Good luck with that one!)
    "Did you purchase my shares while knowing there was a more lucrative deal on the table for the company in the future?"

    "Did you make any major changes to the company without informing me or holding a shareholders meeting?"

    "Did you manipulate the companies profits report to greatly reduce the value of my shares?"
    (By around 500 percent :()

    Registered UK Polygraphs examinations are over 98 percent accurate.
    Take the test and clear your names. I will accept results either way. Don't take the test and see your name in lights for the rest of your lives or until you settle my claim. I will never go away!!!

    I am pretty sure you don’t want the clients of Paymatters (Your £47,000,000 company) knowing all about you’re past and VAT back pocketing!

    UPDATE 16/05/2013: It has now been 4 week's since I challenged Nick Holmes and Miles Grady to clear their name by taking a simple Polygraph test. Neither of them is prepared to take the test. I do have a nasty letter threatening me and my business and personal life.

    Ask yourself this question;

    If Miles Grady and Nicholas Holmes could do this to a friend and business partner of over twenty years, who did absolutely nothing but help them get everything they have today, what could they do to a stranger for money?


    1. Nicholas Holmes and Miles David Grady got an enormous VAT deregulation back payment, receiving all their clients VAT payments back. They kept them for themselves.

    2. Nicholas Holmes and Miles David Grady then started charging the same amount in fee’s to hide the VAT deregulation payment for good. They never informed their clients of the savings to their debt payments/cost.

    3. Nicholas Holmes and Miles Grady bought my own company’s shares without a single board meeting for £1,200,000 (after 8 years) then sold part of the company within months for £15,000,000 (which would have taken many months prior to put together which would make it well before they approached myself to sell my shares).

    4. Paymatters, Nicholas Holmes and Miles Grady now operate a TAX advice company. Neither of them are TAX lawyers or to my knowledge, have any TAX experience as long as I have known them in over 20 years!

    Also, I find it shameful that both Nicholas and Miles take credit on their various social and business sites (including your latest & your first business venture, Paymatters website) that you founded my company. If you did, why was it first called Griffin Finance well before you got involved??? I find it even more dishonest that you claim to have 20 years Tax expertise when you worked for me for practically your entire business life in debt management / direct sales.

    Miles Grady & Nicholas Holmes advertise on their CV:
    Harrington Brooks (Accountants) Limited was registered on 03 Jul 1998 with its registered office in Cheshire. The business has a status listed as "Live “and it currently has 2 directors. Mr. Miles David Grady, Mr. Nicholas Holmes, founded it. The business currently employs 200-249 people. Harrington Brooks formally Griffin finance (Accountants) Limited has 3 subsidiaries.


    Name & Registered Office:
    126-150 WASHWAY ROAD
    M33 6AG
    Company No. 03592213

    GRIFFIN FINANCE 18/08/1998

    In a nut shell, The FACTS:
    Ian Griffin (Myself) founded and financed the company (Griffin Finance/Harrington Brooks) in1998 then 8 years later Miles Grady and Nicholas Holmes approached me and bought my shares for £1,200,000 then sold them immediately for 500 percent more (after swearing on there children’s life they wanted to keep the business small and not to expand. Their entire reason for the purchase!

    They have never taken my calls since.

    “On my child’s life, we just want to keep Harrington small as a family business and we can’t sign an embracement clause as it is an insult Ian that you don’t trust us”

    I will never forget those words. I still can’t believe Nicholas Holmes swore on his child’s life to get my shares.

    You don’t need to take my word… all can be checked live on company’s house today!

    Search under Harrington Brooks Accountants then view previous names and directors. Then check the media to see the details of the sale of Harrington Brooks and the sale…

    I hate to think what’s next any Paymatters investors and clients – with the directors giving tax advice on the intricate, ever-changing tax laws - without experience or moreover being qualified tax experts.

    If you take from the poor, cheat on your wife and steal from your friend, you’re a bad person, PERIOD!

    You could take the polygraph (at my cost) and I will retract my claim.